Front Desk Receptionist are approachable helpful except Grace I ask if I can have bfast in advance coz I leave at night I was in hotel at 915am she replied not allowed as per New CEO/New Manager rules
Reviewed by IJLgeorge a TripAdvisor traveler United Arab Emirates 20th January 2023
Location is very convenient, 5 mins walk to the mall. If you want to just chill and have a view drinks in a decent place, they have a bar, small but with nice ambiance! The staff are very welcoming and friendly also especially the barman Mr Faisal.
Reviewed by Kelsm a TripAdvisor traveler United Arab Emirates 19th January 2023
Centro Al Mahal is located in a very central location in Abu Dhabi, easy to commute in and out of it. The staff are very friendly and helpful. The rooms are very clean and serve the purpose of a business trip.
Reviewed by RabihF a TripAdvisor traveler Lebanon 18th January 2023
"The best new years eve and the best service specially from Raja"
Our stay was absolutely perfect eventhough it was just for 2 nights. The most remarkable benefit from this hotel was the so friendly and helpul and smiley guy which we met at the reception, RAJA. I dont have enough fingers in my hand to count the ways we helped us and made us feel sl comfortable in our stay at Rotana an Abu Dhabi. I will definetly will come back just to meet him again and being profited by his service and attitude. I defintely reccommend this hotel and specially the attention from RAJA, thank you so much for all your advices. We will come back soon with some friends. Thank you Raja !!!
Reviewed by Lalo a TripAdvisor traveler Poland 16th January 2023
"We are happy to see you again"
The room was setup nicely .. but a cup looks like scratch .or need to Change ... And overall I like the way they smile while welcoming with beautiful happy smile... They are so helpful to make their customer Happy and. They always. Keep there. Good customer service specially front desk department .. Thank you so much❤️❤️❤️❤️
Reviewed by Anjalibhlon a TripAdvisor traveler United Arab Emirates 15th January 2023
"Best service friendly staffs I will not forget the why they assist from the beginning up to the last last day"
Best service , friendly staffs I will not forget the why they assist from the beginning up to the last last day We stay when my roomate was having bad stomach one of the staff assist me and help me this hotel was on the center of the city so perfect place to stay and safe I always leave my valuables and I always come back to my room clean and all my things was intact Thank u for keeping my room clean I was able to sleep good
Reviewed by Passport a TripAdvisor traveler 23rd December 2022
"Parking is bad"
All very good,
except the parking slots. No one was outside to assist.
Otherwise, I enjoyed my stay.
I could coke again next week to see if the parking issue is still there or not.
I may recommend this hotel for everyone if solved.
Reviewed by Ber a TripAdvisor traveler United Arab Emirates 11th December 2022
I was staying in 1810 for long stay almost
4 months I really enjoyed every corner of this hotel starting from the amazing reception team Monika Nasra Mohab Pankaj Raja and grace
And also thanks to Made in restaurant for helping during breakfast and dinner she very helpful person
Reviewed by Marjan a TripAdvisor traveler United Arab Emirates 21st November 2022
"Very goid experience"
My home for few months.i like your every services including housekeeping front desk and restaurant..good food good people..will miss there actually..because of long stay i dont like to check out from my room because its much attached..my lovely room 1114
Reviewed by Dasamidasami a TripAdvisor traveler United Arab Emirates 15th November 2022
"Over my expectations"
Hotel was very clean. The rooms was very beautiful with a nice view over the city with stadium view. The Pool was also very nice, clean and relaxing, not too overcrowded, and also with a beautifull view over the City. Overall, we definitely want to come back to this kind hotel.
Reviewed by SimiTu a TripAdvisor traveler Romania 14th November 2022
Priority will be for rotana. Good: The room which we stayed is so good, the services were good and cleanliness. The best drink you could find is the water and it becomes so favorable when you needed to quench your thirst and it was all available the service 24/7 with wholehearted.
Bad: Nothing we could find to say that we didn't like
Mama United Arab Emirates 25th March 2020. Source: Booking.com
Staffs are very helpful and approachable. Room cleanliness
and space are above moderate. Needs to improve and upgrade cable channels ( there are only few english news channels available and the rest are indian channels). Buffet meals are BELOW AVERAGE and less variety to choose (mostly indian menus are available).
jay garcia 20th March 2020. Source: Google
Great place Good: The room is very comfortable. Friendly staffs. The location is great near many cold stores, restaurants, alwahda mall is behind the hotel, you go on foot.
Shahnaz Bahrain 15th March 2020. Source: Booking.com
Very Good Good: Location
Bad: Small rooms
Ahmed United Arab Emirates 15th March 2020. Source: Booking.com
Good hotel in the city centre. Beside the Alwahda shopping mall. Taxis and transport available
Rashid Abdalla 13th March 2020. Source: Google
Good Good: الفندق جيد رغم وقعت لي مشكله ليست بيدي ولكن لم يكون في ذلك اليوم طيران من استنبول الى ابو ظبي بسبب حادثة الطائره المعروفه وقد اغلق المطار بالكامل وقداخبرت الفندق بذلك قبل يوم من قدومي وقالت موظفة الاستعلامات الامور اوكي ولكن تفاجئنا في اليوم الاول من قدومي يجب ان ادفع يوم اضافي رغم اخبار لهم وقام م الشاب المغربي الموظف في الاستعلامات بحل الاشكال بطريق ثانيه لكن خسرنا يوم كامل لذا اشكر موظف الاستلامات على سعىيه بذلك على كل حال اشكر العاملين
Gassem Germany 13th March 2020. Source: Booking.com
Good things come in small packages I guess. Good: Amazing interior
Bad: Too tiny for the price
Abhinav United Arab Emirates 13th March 2020. Source: Booking.com
i would use the same hotel if I visit again Good: Breakfast was one of the best you can find most 3 to 4 star hotels. The room was ample and clean. I love the location especially the fact that it was close to everything (bus station, soccer stadium, mall, mains roads). The staff are super helpful and always warm and welcoming
Bad: waiting area of the reception is too small
Esther Kenya 13th March 2020. Source: Booking.com
Exceptional Good: Really good hotel in the city centre. The breakfast was delicious. Evening in the bar we could buy alcoholic beverages and we also ordered our dinner which was also perfect. I hope we'll come back.
Alexandra Hungary 12th March 2020. Source: Booking.com
Excellent Good: Everything is perfect staff grace Lyka dolly all excellent
Jenny United Arab Emirates 10th March 2020. Source: Booking.com
Comfortable hotel near bus station Good: Very tasty breakfast, pretty room
Anna Poland 10th March 2020. Source: Booking.com
Value for Money, Friendly Staff, excellentLocation Good: Location is excellent, Breakfast is First Class. Great Value for money and friendly staff.
Stephen Philippines 9th March 2020. Source: Booking.com
Bad: Rooms are very small. No bell boy service
Shujauddin India 9th March 2020. Source: Booking.com
Exceptional Good: Accessible,clean,friendly and accommodating staff, its very affordable and comfortable to stay ... 100% recommended 😊
Margie United Arab Emirates 8th March 2020. Source: Booking.com