Best support staff. Especially mohsin, adil and housekeeping staff were amazing.. You guys rock. Rooms were very spacious. Only suggestion is to keep changing breakfast Ala carte each day as same choices eay day is a bit boring.
Reviewed by Aarifsk a TripAdvisor traveler Saudi Arabia 25th December 2020
We love to choose and stay at Jumeira Rotana.All staff are amazingly helpful to cater all the service to you on a personal level.Big thanks to Mr Mirza Ramudin and his team Mohsin, Axel and Hussnain.And the guy In breakfast Amar.Thank you once again Mr.Mirza for the outstanding service as always.We will never hesitate to come back again and again.More power to your team!
Reviewed by MarchSajjad a TripAdvisor traveler United Arab Emirates 21st December 2020
"Front Office and Boston"
I am very great customer service, from front office staff and the housekeeping it's very clean, Boston bar aur so excellent taking care of a gas and very amazing customer service overall. I would sincerely I would like to appreciate the Boston bar manager and grace, front office staff Adil, ruby and the rest of the team.
Reviewed by Nasera a TripAdvisor traveler Abu Dhabi 7th December 2020
i have a great stay, the room is clean and comfy, the pool is nice, all staffs are friendly with good service and they all well trained, the location is quiet ok, probably will com back and bring more friends.
Reviewed by Jelwish a TripAdvisor traveler 5th December 2020
The best stay we had. Me and my cousin truly had an amazing experience. The staff was absolutely friendly. A big thank you to Faisol and Azar for making it a memorable experience. Thank you all for looking after me and my cousin and for sharing the fun moments we had in Dubai and in Jumeirah Rotana. I 100% recommend the hotel for the lovely experience and lovely colleagues who work at Jumeirah Rotana
Reviewed by Oxfordgman a TripAdvisor traveler United Kingdom 12th October 2020
A great experience first ever, while booking with Mr. Mohsin he was kind and professional. He helped me to book directly on phone , as was not able to do through website. Also, I get surprised when I got room upgrade. This is what we say real great customer service.
The whole reception and house keeping team was also nice while stay over there.
And the Break Fast was awesome delicious. Thank You Jumeira Rotana and Mr. Mohsin for making my family stay memorable.
Reviewed by Kashifkashif a TripAdvisor traveler 27th September 2020
"My second home in Dubai"
I had an amazing stay at Jumeira Rotana for 5 long months. I love their service from front desk to room service. Every staff are well trained and very polite. I treat them as my own family. The security guards are very polite and helpful and the front desks people are very lovely. I wouldbt forget their faces!!! ☺
Reviewed by Jernaxyz a TripAdvisor traveler 31st August 2020
Room, was a good size, as was the bathroom, bed was very comfortable and big, Fab!! having tea & coffee, was very good,
Breakfast was first class.
Location was great for beach, shops and restaurants.
Reviewed by Annmalcolmson a TripAdvisor traveler 20th March 2020
"Good Bar attached"
Being a member of the Rotana we like to use these hotels. This hotel is nice with nice staff. The rooms are ok and just need modernising as the furniture is worn and aging. Needs a facelift to compete with other 4 star hotels in Dubal.
Reviewed by James_ a TripAdvisor traveler United Kingdom 16th March 2020
"Great friendly hotel"
The staff are very friendly and help you with anything you need. If you want a taxi, they get you one within a couple of minutes, book a table or advice on anything, nothing is a problem.
If you speak to the restaurant manager Kumar, he has a very good nowledge of everything about Dubai, he's very proud of the hotel and Dubai. Our room was on the 4th dloor and had a great view across Dubai and the Burj Khalifa.We took a short taxi ride to the Dubai Mall, but the hotel also offers a free shuttle service to the mall.
The Boston bar was good with friendly staff and sport on the tv, we ate in here on the 2 nights we stayed in Dubai before joining the cruise ship.
We would definately use this hotel again.
Reviewed by Norman a TripAdvisor traveler United Kingdom 4th March 2020
It so good I mean so lovely
House Of gists 19th March 2020. Source: Google
Нормально Good: Условная близость к пляжу la mer (20-25 мин пешком). 1 раз утром возил трансфер. Пляж обустроенный, много кафешек.
Bad: Сырость в номере, окно не открывалось и в номере всегда было влажно - вещи вообще не сохли Нет розетки рядом с кроватью Обещаных халатов, тапочек как и вида из окна не было. На ресепшене немного «разводят» с номерами, типа сейчас нет вашего номера, но можете немного доплатить...иии мы вас поселим в номер гораздо лучше («немного» - это оказывается оч приличная сумма). В итоге оказалось есть у них номера, заселяемость тогда была 50%
Anna Russia 17th March 2020. Source: Booking.com
Nice overnight stay My husband & I had a nice overnight stay. The room and bathroom were large, bed and pillows were very comfy. It was conveniently located with restaurants and shops close by. We cannot find fault with anything. Would stay here again.
Shaye (All Others) 16th March 2020. Source: Hotels.com
Essam Mahran 15th March 2020. Source: Google
Sir Gunther 13th March 2020. Source: Google
فندق هادئ و جميل Good: الموظفون متعاونون جدا 😊
Bad: كل شيء جميل
Ahmad United Arab Emirates 12th March 2020. Source: Booking.com
Safeer Hussain 11th March 2020. Source: Google
Good location. Many shops and restaurants near by. Walking distance to Le mer. Very clean and comfortable room. Big room and clean toilet . Free car park. Free WiFi.
Mohamed Dashti 11th March 2020. Source: Google
Totally will come back Good: Location is great. Staff was very helpfull and always smiling. Housekeeping was very accurate and helpfull. Specail thx for front desk and fairooz . They helped alot
Bad: Nothing except they should have better varity in tv channels
Karim Egypt 11th March 2020. Source: Booking.com
Exceptional Good: Great
Jaleel India 10th March 2020. Source: Booking.com
AveCezar cietyjezyk 10th March 2020. Source: Google
Amazing time here 😊 very good service and always helpful. Menager Pradi took care of us. We had so nice vacation thanks to them.
Food also very good,
Waiterss and room service 5/5.
Regards from Polish guests 😁
Sorry for all the noise 😅
Michał Choiński 8th March 2020. Source: Google
Ok Good: Its closer to World Trade Center and lots of store around incase.
Bad: The room had an adjacent building view.
Mohammed Oman 8th March 2020. Source: Booking.com
Overall was very good stay. Good: The room was big, very comfortable bed and good bathroom. The staff was friendly and helpful
Bad: The area around the hotel is not great. The TV could do with more channels
Emad Ireland 8th March 2020. Source: Booking.com
Very Good Good: جيد
Bad: الموقع غير مناسب بانسبه لي
Abdulhadi United Arab Emirates 7th March 2020. Source: Booking.com