well what can i say .. apart from the 1000 DHS i had to deposit upon check in that wasn't included on the booking . this hotel is amazing ,
the staff are very nice , helpful and respectful . the breakfast is very very fulfilling , the rooms are implacably clean
the pool guy was helpful . i have been to Dubai three times and this so far is one of the nicest, cleanest and most amazing hotels i have lived in . id recommend it to anyone and am looking forward to my stay again
p.s. THE TUB IS TO DIE FOR . UCHE was very nice
Reviewed by Parispattykay a TripAdvisor traveler Uganda 16th April 2021
Manoj at concierge desk was very helpful. Besides front office staff, Bilal, Muhammad and everyone at the reception were very polite and helpful. I had a great stay at the hotel.I’ll definitely stay here on my every visit to Dubai.
Reviewed by DKAnonymous a TripAdvisor traveler United Arab Emirates 13th April 2021
We were greeted with a smile by Rawnas and she assisted us during the check in process. It was smooth and was completed in around 5 minutes. She was kind enough to upgrade our room and even extended our check out time as we were celebrating our wedding anniversary.
The overall facilities was clean and the dinner and breakfast was sumptuous.
A highly recommended hotel and Rawnas needs a shout out with an amazing guest service.
Reviewed by MhAdz a TripAdvisor traveler United Arab Emirates 11th April 2021
I am really enjoying our stay in Rotana Al bandar Greek hotel. Amazing hotel to be relaxed and chilled, you feel like a home, especially with wonderful staff. Grace , Yagut , Ilyas , Samy , Marylin , Jalil and reception , security and Cuisine chef , thank you for amazing food and services
Reviewed by SAMNYC a TripAdvisor traveler 15th March 2021
"WONDERFUL FACILITY WITH A SUPERB TEAM "
After almost a year away, I had the opportunity to return to the Al Bandar Rotana - Creek Hotel. WHAT A WONDERFUL TEAM.... everyone is highly professional, caring, attentive, customer-centric and pleasant. Attention to details is everywhere, especially in this time of Covid. I highly recommend this Hotel with a splendid view on the Dubai Creek.
Reviewed by Henri S a TripAdvisor traveler Mauritius 15th March 2021
"Amazing hotel with the best services"
It is a great and amazing place to stay during your trip in Dubai.
The location is excellent.
The staff is a great team, very friendly, extremely supportive, all the team members help and respond on time with a lovely smile.
If I want to mention names, I have to mention a big list, since all of them deserve that.
Just as an example of such a great team, Mena, Fadi, Nabile, Qamar, Elyas, and more.
Reviewed by Bassam a TripAdvisor traveler 10th March 2021
I loved this hotel - smart, efficient, friendly, clean, spacious and well designed. The staff and service were warm, attentive, and fautless. I had a studio apartment which was large for one person and amble for two, and well equipped with all I needed to live (rather than stay as a guest) in the hotel (microwave, hob oven, fridge, washing machine). I would have like instructions on how to use them (I thought they were broken). Because I don't watch TV I didn't switch it on - and so didn't see the welcome screen. This meant I didn't realise that much of the hotel information and guest guidance is available through the TV (the staff told me after I went to ask for info. The studio was always spotlessly cleaned and well supplied with water and toiletries. Buffet breakfast is well worth the 75 AED - with wide range of food to suit western, Asian, and middle eastern habits. Overall, incredibly good value. The location is great too - with easy access by car to the main routes through and out of Dubai, the metro, and buses. The Creek is a walkable distance, and the hotel location therefore gives great opportunity to explore the maze of streets in one of the oldest and most bustling areas of Dubai - lots of real life here, and also amazingly well renovated Creekside historical areas.
Reviewed by Mattersofdegrees a TripAdvisor traveler Singapore 6th March 2021
I had the best stay ever I felt like home we were treated like we are part of the hotel family at the reception Mina treated me and my wife like his parents at vanilla Dinda and Joyce became like our daughters at the Italian restaurant Jalil was very professional at the concierge Tanweer was so helpful.
Reviewed by Basemayda a TripAdvisor traveler Jordan 22nd February 2021
"A memorable experience in al bandar rotana"
Staffs are so friendly, Thank you Hazel the room attendant, Mayeda in front office you guys are stars.we had a wonderful stay, nice view and a great location see you soon al banda rotana you are the best
Reviewed by AnthonyAbiodun a TripAdvisor traveler 22nd February 2021
"My Second Home in AUE"
I Feel that I am in my second home in UAE , the staff make you feel great and they took care of you from main gate up to the Management , great feeling that you will be around people whom take care of you and make you feel that you are valuable
Reviewed by Rashid S a TripAdvisor traveler Tunisa 14th February 2021
No negative point Hotels totally new build luxurious clean with receptionist very help full to assist not just for check in but for general info
Hamzeh (Solo Traveler) United Arab Emirates 25th March 2020. Source: Agoda
Exceptional Good: موظف الاستقبال المصري محمد قمة في الذوق والاحترام وجميع افراد طاقم الاستقبال ، بالاضافة الى نظافة المكان وحسن الاستقبال والضيافة
Nasser Saudi Arabia 23rd March 2020. Source: Booking.com
Fabulous and the pool was awesome Good: We had a lovely room very comfortable. The pool area was lovely and clean and the view was amazing. I did use the pool it was heated and got plenty of sun all day long.We used the Executive Lounge and the nibbles in the afternoon were lovely and in the evening we went back to the lounge between 6pm to 8pm for hot snacks and some lovely deserts and of course some drinks. I could not fault them atom and throughly recommend this Hotel
Bad: We liked everything so no complaints from us
Maureen United Kingdom 23rd March 2020. Source: Booking.com
تجربة مميزة Good: حسن التعامل ومستوى الغرف
Bad: لا شيء
Madhi Kuwait 23rd March 2020. Source: Booking.com
Alles gut Hotel: Wir haben ein Zimmer für drei Personen gebucht. Leider mussten wir erst einmal ein drittes Bett ordern und Bade- und Handtücher für drei Personen.
Aber ansonsten war alles Bestens.
Carolin (City) 22nd March 2020. Source: HolidayCheck
Good Good: Comfort attention and hopitality
Bad: Food service could of been more varied
Jobb United Kingdom 22nd March 2020. Source: Booking.com
Hotel ist zu empfehlen Good: Es war alles perfekt. Sauberkeit, Betten, Frühstück prima. Besonders der Zimmerservice von Imran ist hervorzuheben.
Bad: Der Service im Restaurant „Salt and Pepper“ ist wirklich schlecht. Personal ist total überfordert.
Arup Germany 21st March 2020. Source: Booking.com
Amazing stay with good food and exceptional staff Good: We were upgraded to a creek view suite. Staff were amazing and we received a cake and the room was decorated for our 30th wedding anniversary. We had a Rotana room which was definitely worth it and enjoyed sitting out in the evening with superb canapés and a glass of wine. Breakfast was good with a great selection of delicious food. The hotel was close to the attractions and thoroughly enjoyed walking down the road and onto the water taxi and wandering round the souls. Will definitely return.
Jackie United Kingdom 19th March 2020. Source: Booking.com
Exceptional Good: La chambre, la vue, le dîner en chambre, la piscine
Loic France 17th March 2020. Source: Booking.com
環境不錯 就在運河邊上 早餐比較豐盛 服務員也很熱情
TAO (Business Travelers) China 17th March 2020. Source: Ctrip
Good Good: النظافه والهدوء وموضف الاستقبال المصري الاخ احمد
Bad: سعر الافطار والنادي الصحي كان غالي
Assi Saudi Arabia 16th March 2020. Source: Booking.com
Exceptional Good: عجييييييب ما قول غير ان ولا غلطه ماشاءالله❤️
Aisha France 16th March 2020. Source: Booking.com
Very Good Good: Ruim en toch rustig . Nooit gezien ontbijtbuffet ...
Geert Belgium 16th March 2020. Source: Booking.com