"Wonderful people - Wonderful service - Wonderful ambassadors"
I have lived here for just under 3-years and have been in an excellent position to witness the activities of the staff over a prolonged period. With only limited and isolated exceptions, the current Rotana team is superior, whether it is front of house, the hospitality staff, or housekeeping, everyone delivers excellent service to the customers and are wonderful ambassadors for the Rotana brand.
I would especially like to highlight the superior efforts of Nursida and Tracey who have looked after me so well. I just couldn't do what I do without their care and attention.
Reviewed by LightPacker a TripAdvisor traveler United Arab Emirates 28th January 2024
"A Nice week-end"
The hotel is just perfect and all the staff is very Caring... I would like to thanks Saleh and Talal, during all my stay they were taking care of me. I will come back again and again. Thank you, I spend a week-end withtout any problem.
Reviewed by Kivothe a TripAdvisor traveler United Arab Emirates 14th January 2024
"Beach Rotana Residence"
the hotel was amazing in every aspect, the food, the view, and the people who works there
im always interested more about the cleanliness of the hotel before i book a hotel, it was great and definitely will book again soon
Reviewed by Ahmad-abdulhaq a TripAdvisor traveler 23rd December 2023
"My second home at Beach Rotana Residence"
I stayed at Beach Rotana Residence, Abu Dhabi since Nov 2019 and really enjoyed staying there and never think to move out until end of my assignment. Feeling so sad when leaving. Being here, I feel like I'm at home with excellent services and friendly people being around. The room is functioned very good for use. Reception (Mr. Yusuph) is helpful and the cleaner (Mr. Sudharma) is nice and has a service mind. I would recommend to stay here for either short-term or long-term and it's special good for family with the beach and for hanging out with friends.
Reviewed by Dalin P a TripAdvisor traveler 23rd December 2023
"Elegant and spacious"
Apartment tastefully arranged, very well maintained every 2 days and very good quality. The view is great. We enjoy all the services of the hotel at reduced rates. The only downside is the lack of balcony on the side of the building but we can do without it anyway.
Reviewed by Franckif a TripAdvisor traveler 22nd December 2023
"Beach Rotana Residences - an excellent place to stay in Abu Dhabi"
For many months I have been staying at the BR Residences
The BRR facilities are excellent and always kept very clean and well maintained
As I've said in previous rating, BRR's very best assets are its wonderful staff!
All of the teams are exceptional - whether house keeping, front desk, coffee shop, concierge, management, gym, maintenance, etc - everyone is so warm, helpful and professional.
As so many staff contribute positively to the overall experience, it is impossible to name check everyone.
Some special thanks to:
HOUSEKEEPING - Darlima (she is my regular housekeeper and is an absolute delight and so hard working). Also, Holden, Idriss, Bina, Ermalyn etc.
FRONT DESK - Yusoph, Shawky, Charmene, Aeshan
CONCIERGE - Sampath, Sankar
GYMS - Anna, Liberty, Mofatta (Manager)
However, my continuing gratitude to ALL of the staff - each is a credit to the Rotana brand.
Comment - it would be great if the lift doors could be timed to close a but quicker - they are very slow and when the BRR is busy the wait can be lengthy. Most guests do not know they can override the button and close the doors themselves to speed it up.
Reviewed by Damianjw a TripAdvisor traveler United Kingdom 10th December 2023
This was my second passage over a period of 10 days. The unforeseen upgrade was a real nice surprise. A pity I had to leave for my next commitment already after 2 days. Even the exceptional thunderstorms in the region could not disrupt the joy of staying here.
Reviewed by Belgiantraveller a TripAdvisor traveler 9th November 2023
"Excellent People and Service"
Extremely genuine and helpful people that make your stay memorable.
Very good facilities, enjoyed the pool and the gym. Only thing you need to consider is that now that the weather is nice the gym is freezing cold and the temperature needs to be adjusted.
Since everything were so good I have decided to extend my stay since I am in Abu Dhabi for business. I highly recommend this place for future people looking for nice appartments to stay either business or pleasure.
Reviewed by Konskyr a TripAdvisor traveler Greece 29th October 2023
My company uses this hotel for us when we come and go into the UAE. The staff are fantastic and always greet you with a smile.
Rooms are very nice even the standard rooms (which i prefer).
Food is also very good here with special mention to the breakfasts.
Reviewed by Fairmer a TripAdvisor traveler United Kingdom 26th October 2023
"Beach Rotana Residences"
I’ve been at BRR for six months, and I’m planning to stay for another 18 months.
Rotana in general seem to select their staff very well, and this creates a nice friendly and relaxed environment.
Facilities at Beach Rotana are good. A good number of excellent restaurants, eleven at the last count with a twelfth near to its opening dates. The size of the private beach has tripled since I arrived six months ago, with much needed water sport facilities about to come on line soon.
Tennis, squash and padel courts are in good condition, and the instructors are very good.
The Spa is excellent, a high quality facility with many therapies available. Similarly the two gyms are well equipped.
I am 99% happy with Beach Rotana Residences and the Beach Rotana hotel.
The 1% missing comes from their policy regarding Emirates Skywards miles. If you stay for one night you benefit from earning 500 Skywards miles, if you stay for 365 night you will still only earn 500 Skyward miles. This seems very strange and unfair to me.
Reviewed by Thisismyusername a TripAdvisor traveler 25th October 2023
Exceptional Good: Gute Lage mit direktem Zugang zu Mall und kleinem Strand am Kanal. Gutes Frühstück Super Apartments und Ausstattung.
Bad: Appartement war leider bei Ankunft und bis zum Abend nicht verfügbar. Leitung war aber sehr bemüht: uns wurde sofort Übergangsperiode ein anderes Zimmer zum Umziehen und Duschen bereitgestellt. Wurden dann zum BBM Abendessen eingeladen und konnten danach unser Apartment beziehen. Verpflegungskosten sehr hoch.
Jürgen Germany 18th March 2020. Source: Booking.com
Exceptional Good: Good facilities, comfortable apartment, lovely pool area and location, very convenient for Abu Dhabi Mall.
Bad: Had to request crockery and cutlery, no dishwasher as expected, no dishwashing and drying equipment provided.
Leslie United Kingdom 13th March 2020. Source: Booking.com
Hervorragendes Stadthotel. Hotel: Stadthotel mit super Zimmer und Restaurants..vor dem Residence wird gebaut also muss mit Baulärm gerechnet werden wenn man das Zimmer wie wir zu Baustelle hatte. Achtet darauf All Inklusive zu buchen ansonsten imense Kosten für die Getränke ( Alkohol ) und Essen in den 6 Restaurants, hatten bei einem Essen eine Rechnung über 300 €..Alle Restaurants können mit All Inklusive genutzt werden. Das Essen war überall hervorragend.
Location: Stadthotel also nur ein kleiner Strand ...aber dafür in der Stadt und direkter Zugang zur Mall...wir hatten uns genau dafür entschieden wenig Kinder was für einen entspannten Urlaub sorgte.
Der Flughafen ist ca. 35 min entfernt. Die Moschee ( Sgeikh Zayed Grande Moschee ) eine halbe Stunde und ist auf jeden Fall einen Besuch wert..wir waren in den Abendstunden zum Sonnenuntergang da... voll der Hammer und hätten dann noch eine Führung.
Service: Entspricht einem 5 Sterne Hotel. Außer der FTI Mann war nicht zu sehen was aber auch nicht schlimm war für uns. Am Anfang hat man auch ein wenig alleine gefühlt aber alle dort sehr nett.
Food: Der Hammer man kann alle Restaurants nutzen einfach vorher reservieren ...
Room: Nichts zu bemängeln.
Sport: Hatten über "getyoureguide" eine Wüstentour gebucht ...super organisiert und der Sonnenuntergang und das Abendessen mitten und der Wüste, der Hammer.
Richard (City) 8th March 2020. Source: HolidayCheck
very comfortable Good: Pool
Usman Saudi Arabia 7th March 2020. Source: Booking.com
Exceptional Good: the location was perfect. the room size was good. the staff was very friendly.
Maryam United Arab Emirates 5th March 2020. Source: Booking.com
Exceptional Good: Очень удобное расположение... на территории отеля красивый пляж, рядом с отелем находится торговый центр и продуктовый магазин... в номере есть плита, что очень удобно, но посуду я не нашла (может быть надо было просить)
Nastya366 Malaysia 3rd March 2020. Source: Booking.com
On the plus side the hotel offered us a free breakfast for each day of our stay. However
Lesley (Family) 3rd March 2020. Source: Hotels.com
Very Good Good: لا شيء
Bad: لا شيء
Ibrahim United Arab Emirates 20th February 2020. Source: Booking.com
Awesome stay Good: Central, friendly, professional and accommodating staff
Sohrab France 15th February 2020. Source: Booking.com
Spacious, clean & lovely! Excellent hotel, spacious & clean rooms, attentive and welcoming staff. Recommended for families, friends & business people.
We had a classic suite, 3 adults staying in it, there was plenty of room (we had to have a roll away bed, but this was big enough!) for all of us.
The hotel standard is fantastic, all public areas were extremely clean, bright and airy.
Pool area was lovely, plenty of room for everyone.
Would stay here again
Alice (Friends) 13th February 2020. Source: Hotels.com
Awesome Good: Well equipped accommodation. Reception staff extremely friendly and helpful. Wonderful outside bar in a very good location.
Kevin United Kingdom 10th February 2020. Source: Booking.com
Booking.com charged be 200 AED more a night than the facility itself. Good: They were extremely helpful. If not for them I would not have know that the "savings" I was getting from booking.com was actually 200 AED more than if I would have just called the facility. Good thing, now I will reevaluate the ipcoming booking I have and cancel that one and book directly.
Wendell United Arab Emirates 4th February 2020. Source: Booking.com
Very Good Good: Superb location and staff. Decor was modern but made room a bit cold and impersonal. Still great!
Bad: The decor was a bit cold and impersonal - hard to relax. Price was a bit steep by comparison.
Sean United States Of America 1st February 2020. Source: Booking.com
Exceptional Good: Всё отлично было видно окна торговые центры рядом с
Марат Russia 27th January 2020. Source: Booking.com
Good Good: الاطلالة التصميم
Bad: عدم مرونة في تسجيل الخروج بعض الموظفين المسئولين عن المرافق
Sultan Saudi Arabia 27th January 2020. Source: Booking.com